100 Percent Guarantee
Our 100% guarantee means that if you’re not completely happy with the standard of the clean and can tell us why, then we won’t charge you at all.
We are so confident in the equipment and techniques we use that we can guarantee clean, streak free windows every time.
In rare occasions, a window may not achieve a spot-free finish after a wash with our water-fed pole system, but this will be due to the window having not been cleaned for a long time. The main reason for spotting or streaks on a window that hasn’t been cleaned for a period is because we always clean the window frames and sills as part of our service, and sometimes the water from the frame can drip back on the glass afterwards and cause a spot or streak on the window. This happens because we spray windows with water in its purest form which allows the tiny specs of dirt and dust to be absorbed by the pure water particles and run off of the glass, leaving the glass perfectly clean and free from dirt.
When cleaning the frames as part of our standard service it can take several cleans to remove any heavy build up on the frames, which can drip back on to the glass later on and leave spots. This is normally spotted in advance by the cleaning operator doing the job and resolved by cleaning all of the frames first and allowing the water to dry before cleaning the glass, leaving a spot free and perfectly clean window every time.